Privacy Policy

Welcome to Forex-Hub ("we", "our", "us"). We are committed to protecting your privacy and being transparent about the data we collect and how we use it. This Privacy Policy applies to:

• Our website forex-hub.com
• All mobile applications published by Forex-Hub (Android & iOS)
• All games published by Forex-Hub
• Any related services, tools or features we offer

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By downloading, installing or using any Forex-Hub app or game, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our apps or games.

We only collect information that is necessary to provide and improve our services.

2.1 Information you provide directly

• Account details (name, email) if you create an account
• Feedback, support requests or messages you send us
• Content you submit (comments, reviews, saved items)

2.2 Information collected automatically

• Device information (model, OS version, language, region)
• App usage data (features used, session duration, crash reports)
• Approximate location (country / city level, not precise GPS)
• Advertising identifier (only if the app shows ads)

2.3 Information from third-party services

• Google Play Services / Apple App Store analytics
• Crash reporting tools (e.g. Firebase Crashlytics)
• Advertising networks (only in apps/games that display ads)

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We do not collect sensitive personal data such as your full address, government ID numbers, precise GPS location, health data, or financial account details unless it is explicitly required by a specific app and you provide it yourself.

We use the information we collect for the following purposes:

• To provide, operate and maintain our apps, games and website
• To personalise content, recommendations and user experience
• To improve features, fix bugs and optimise performance
• To respond to your support requests and feedback
• To send important notices (security, updates, policy changes)
• To detect, prevent and address fraud, abuse or technical issues
• To comply with applicable laws and regulations

We do not sell your personal information to third parties.

Our website may use cookies and similar technologies to remember your preferences, analyse traffic and improve your experience. You can control cookies through your browser settings.

• Essential cookies — required for the website to function
• Analytics cookies — help us understand how visitors use the site
• Preference cookies — remember your settings (e.g. dark mode, language)

Mobile apps may use the Android Advertising ID or iOS IDFA for advertising and analytics purposes. You can reset or opt out of ad personalisation in your device settings.

Our apps, games and website may use trusted third-party services that have their own privacy policies. These may include:

• Google Play Services — Privacy Policy
• Google Analytics for Firebase — Privacy Policy
• Apple App Store / Apple Services — Privacy Policy
• AdMob (in ad-supported apps) — Privacy Policy

We recommend reviewing the privacy policies of these third-party providers to understand how they handle your information.

Our apps and games only request permissions that are necessary for their core functionality. Depending on the specific app or game, permissions may include:

• Internet — to load content, sync data or show ads
• Storage — to save files, cache or user-generated content
• Notifications — to send reminders or important updates
• Camera / Photos — only if a feature requires image upload

You can revoke any permission at any time from your device's app settings.

Our apps and games are not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@forex-hub.com and we will delete such information promptly.

We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. These measures include:

• Encrypted transmission (HTTPS / TLS) for all network communication
• Secure storage of credentials and access tokens
• Regular security reviews and updates
• Limited access to personal data on a need-to-know basis

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No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We retain your information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

• Account data — kept while your account is active, deleted within 30 days of account deletion
• Analytics data — retained in aggregated form for up to 26 months
• Crash reports — retained for up to 90 days
• Support messages — retained for up to 2 years

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request deletion of your personal data
• Restriction — request that we limit processing of your data
• Portability — request your data in a portable format
• Objection — object to certain types of processing
• Withdraw consent — where processing is based on consent

To exercise any of these rights, email us at privacy@forex-hub.com. We will respond within 30 days.

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place (such as standard contractual clauses) to protect your data in accordance with applicable laws.

We may update this Privacy Policy from time to time. When we make significant changes, we will:

• Update the "Last updated" date at the top of this page
• Post a notice on our website and/or in the affected apps
• Notify you via email if you have an account (for material changes)

Your continued use of our apps, games or website after changes take effect constitutes acceptance of the updated policy.

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us:

📧 Email: privacy@forex-hub.com

🌐 Website: https://forex-hub.com

📬 Support: Contact form

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We take privacy seriously and aim to respond to all legitimate requests within 30 days.